Acceptable Use Policy

This policy is part of the Terms of Service and applies to everyone who uses Agents by MyInfluence AI. Breaching it is grounds for immediate suspension without refund.

1. Prohibited content and conduct

Do not use the Service to create, publish, store or transmit content that:

• is unlawful, or promotes or facilitates illegal activity;
• sexualises minors in any way, or is non-consensual sexual content;
• incites or threatens violence, or harasses, bullies or targets a person or group, including on the basis of race, ethnicity, religion, disability, sex, gender identity or sexual orientation;
• infringes copyright, trademark, publicity or privacy rights — including using footage, music, logos or a person's likeness without the rights to do so;
• impersonates a person, company or public body, or falsely implies endorsement or affiliation;
• is deceptive advertising, or makes health, financial or earnings claims you cannot substantiate;
• promotes fraud, pyramid or Ponzi schemes, unregistered securities, or "get rich quick" offers;
• markets products you may not lawfully market to the audience receiving them, including prescription drugs, controlled substances, weapons, or unlicensed financial and legal services;
• contains malware, phishing, or links intended to compromise recipients.

And do not:

• use the Service on behalf of a brand you are not authorised to represent;
• publish to accounts you do not own or control;
• share your account across organisations, resell access, or operate the Service as a white-label product without our written agreement;
• create multiple accounts to evade usage limits, pricing or a suspension.

2. Using AI responsibly

The Service generates content automatically. That does not transfer responsibility for it to us.

• Review before it matters. If your industry is regulated — health, finance, legal, childcare, food — keep manual approval switched on.
• Do not generate synthetic media of real people without their consent. No deepfakes, no cloned voices of people who have not agreed, no fabricated endorsements.
• Do not fabricate reviews, testimonials or credentials.
• Disclose AI use where required. Several platforms and several jurisdictions now require labelling of synthetic media. Meeting those rules is your responsibility.
• Do not present generated statistics as fact without verifying them.

3. Social platform rules

Every platform you connect has its own rules on automation, posting frequency, engagement and AI content, and they change often. Those rules bind you, and they take precedence over anything our Service technically permits. Do not use the Service to run engagement pods, mass-follow or mass-DM, evade a platform ban, or operate networks of inauthentic accounts.

4. Cold email — your obligations

You must

• Have a lawful basis for every recipient. Under the GDPR and ePrivacy rules that usually means a legitimate interest in contacting a business about something relevant to its work, properly assessed and documented — and in several EU member states, contacting individuals or sole traders requires prior consent you almost certainly do not have. Know which rules apply to the countries you are targeting before you target them.
• Supply a genuine, current physical postal address. It is inserted into every message. A fake or mailbox-only address that does not identify you is a CAN-SPAM violation.
• Identify yourself and your business honestly. Accurate "From" name and address, a subject line that reflects the content, and a real reply-to address that is monitored.
• Honour unsubscribes promptly. Our system suppresses an address automatically once someone unsubscribes, and checks that list before enriching a prospect and again before sending. If someone asks you to stop by any other route — a reply, a phone call — you must suppress them too.
• Keep your do-not-contact list current, including domains you have been asked to stop contacting.
• Target businesses about business matters.

You must not

• upload or use purchased, rented, scraped-from-third-party, or leaked contact lists;
• email anyone who has unsubscribed, complained, or asked you to stop;
• use false or misleading header information, disguise the origin of a message, or use a misleading subject line;
• remove, hide, break or shrink to illegibility the unsubscribe link or the postal address in the message footer;
• send to individuals in their personal capacity, or to role addresses at institutions where unsolicited contact is prohibited;
• attempt to bypass daily sending limits, rotate domains or addresses to evade spam filtering or reputation systems, or use the add-on to distribute anything covered by section 1;
• send on behalf of a third party without disclosing that clearly.

What our tooling does and does not do

So there is no confusion about where the line sits, here is what the Service actually provides:

• It sources business listings from search engines and business directories, then reads the contact address a business publishes on its own website. It does not buy lists.
• It maintains a per-brand unsubscribe suppression list and checks it before enrichment and before sending.
• It enforces your do-not-contact domain list against both the recipient's website and email domain.
• It appends your physical address and a signed, working unsubscribe link to every message.
• It applies daily sending limits and throttling.

It does not verify that a lawful basis exists for any particular recipient, assess which jurisdiction's rules apply, check whether an address belongs to an individual rather than a business, or review your copy. Those are yours.

5. Technical limits

Do not:

• probe, scan or test the security of the Service, or breach or circumvent authentication;
• access another customer's data;
• scrape, crawl or bulk-download the Service, or use it to build a competing product;
• reverse-engineer, decompile or extract our prompts, models or templates;
• overload the Service, or interfere with anyone else's use of it;
• use automated means to create accounts.

Good-faith security research is welcome. Report findings privately to contact@hanuxai.com and give us reasonable time to fix them before disclosing. We will not pursue researchers who follow that.

6. Enforcement

Depending on severity, we may warn you, remove content, pause your agents, disable outreach sending, suspend your account, or terminate it. We act immediately and without notice where there is a credible risk of harm, a legal requirement, or a spam complaint against outreach sending. No refund is due where we suspend or terminate for breach — see the Refund Policy.

We may report unlawful activity to the relevant authorities.

7. Reporting abuse

To report content or conduct that breaches this policy — including email you received from a campaign run through our Service — write to contact@hanuxai.com. Include the message or a link, and the sending address if you have it. If you want to stop receiving mail, the unsubscribe link in the message is the fastest route, and works whether or not you contact us.

This policy is version 1.0, effective 2026-07-27.